increased login and server problems; Blizzard is taking action

In the past few days there have been more login and server problems Diablo 2: Resurrection On PCs and consoles – including the lost character progression, which, according to Blizzard, was an exception and limited to a few minutes. Blizzard Entertainment’s customer service provided regular updates about the situation via Twitter and the community manager has meanwhile been in touch with English forum Post a very detailed report on the difficulties. The problems and bottlenecks in the server architecture are explained and the global central database overloads mentioned. At the same time, it is argued that the gaming behavior of current users will differ significantly from the behavior of players 20 years ago and that the “old code base” (for example when creating online games) is not ready for this. Thanks to the many “content creators”, there will be many players running “Baal Runs for XP” or other specialized courses (“Pindleskin, Ancient Sewers, etc. Run to find magic”), many of which result in a large database load Create, load and finish games in quick succession. “Although we expected this (…), we underestimated the range that we extracted from the pilot tests,” she says.

To reduce server rush and potential overload, the server architecture should be removed or improved and further actions taken. This includes restrictions when creating new games (eg, don’t create two games within 20 seconds; eg: “Pindleskin Runs”) as a time-limited measure. A queue such as World of WarCraft or New World was also planned to avoid dropouts at weddings. This login queue is already implemented in the backend (at the moment it looks like a failed authentication in the client) and is in verfgbar computer. A console update should follow in the next few days. In addition, server services will be divided into many microservices in the future.

D2R – As part of our ongoing investigation into issues over the past few days, our team will actively monitor and interact with the situation during peak gameplay times and there may be periods when logins or game creation are limited.

– Blizzard CS EU (@BlizzardCSEU_EN) October 13, 2021